december 16, 2021
General Chapter Information
OVC Winter Chapter Meeting
Join us Tuesday, January 11th at NCR Country Club in Kettering, Ohio, for a 6-hour workshop on membership and staff recruitment and retention called Let's Think Positive, an interactive workshop on sustainable practices and overcoming challenges. Click here to register.
Registration numbers are growing for our winter meeting. As of today, we have 34 members and guest registered and the number increases every day.
You can earn six CMI credits for this interactive workshop presented by Rick Coyne, President of Professional Club Marketing Association and Three (yes, that's really his name) & Jackie Carpenter, a dynamic duo who have recently released their latest book, "People First."
From marketing to sales to retention and onboarding, building the member experience and brand is foundational. This workshop will look at best practices to create ongoing ambassadors, retention and loyal members who proudly refer new members.
In recruitment and retention of staff, brand relevance to the employee is equally important as the brand we create for members. Three and Jackie Carpenter will dive deep into the culture required to attract and retain quality personnel, build loyalty and create a member experience everyone will be proud of.
Even though most clubs are doing great in membership recruitment, this is not the time to become complacent. Many factors are looming that will likely reshape the way in which clubs think and operate. From marketing to communicating with your members, this workshop will reveal areas of concern as well as best practices to keep members engaged and staff happy in a culture of mutual respect and understanding.
At each chapter meeting, we choose one charitable organization to support. For this meeting, we have chosen the Artemis Center in Dayton. The Artemis Center is Dayton's domestic violence resource agency. They empower survivors of domestic violence to make decisions and choices that will establish and maintain safety for themselves and their children.
The Artemis Center suggested food (non-refrigerated,) small appliances (toasters, mixers, etc.,) cleaning supplies, or gift cards for groceries and/or gas.
Please help us support this very worthy charitable agency. Bring items to the meeting. We'll have a table set up for you to drop off your donations
Welcome our New Members
We have one new member who transferred in from the Texas Lonestar Chapter. Please welcome
Nicholas J. Smith, CCM CCE
Hyde Park Golf & Country Club, Cincinnati, Ohio
Now's the time to get assistants signed up for membership. There's an annual recruitment contest sponsored by CMAA and we're in second place in the large chapter category. The Connecticut Chapter is in first place only but five new recruits ahead of us. Can't we beat them? First place is a $2,000 education grant that we could really use.
Point them to www.cmaa.org/join. The whole process will only take about 10 minutes and they'll be in within 24 hours!
We have now welcomed 36 new members so far in 2021 against our CMAA Recruitment Goal of 18 (six transferred into the OVC and don't count against our goal. Broken down by district, we've welcomed:
New Certified Club Managers!
We know how difficult and stressful it is sit for the CCM exam. It takes at least six years of study, attending chapter education and world conference, flying off to one of our partner universities for a BMI week, and the stress of taking an exam that takes from four to eight hours. But the sense of accomplishment when you get through it is a great feeling!
In the last Chapter Update, I told you about two of our members who achieved the goal of a Certified Club Manager. In this issue, I congratulate another member. I realize that most of you don't know David Dunn. He's a non-resident member of the chapter from Sandusky, Ohio. Here are are three most recent CCMs. Congratulations to each of you. It was a long road, but it was worth it.
Mr. Stephen Casey, CCM
Hillcrest Country Club, Indianapolis, Indiana
Mr. Derek Buckley, CCM
Muirfield Village Golf Club, Dublin, Ohio
Mr. David Dunn, CCM
Sandusky Yacht Club, Sandusky, Ohio
If you have never applied for a Club Foundation scholarship, you should really consider it. This year we have two of our members who were awarded the LaRocca Executive Scholarship.
In 2010, the LaRocca Family (two of whom are club managers in our chapter) stepped forward to give back to the club industry by making a generous contribution to The Club Foundation. The LaRocca Family Executive Scholarship was created to both honor their commitment to professional development and to recognize their continued support of The Foundation.
The scholarship provides financial support for attendance at a Business Management Institute (BMI) for mentors and the option to receive complimentary conference registration or payment of annual CMAA national and chapter dues for the mentees.
Our chapter recipients for 2022 are:
Dylan Petrick and Haley Hopkins
Dylan is the CEO of Kenwood Country Club in Cincinnati and his mentee, Haley, is the Director of Food and Beverage at Kenwood.
Congratulations to both of you!
I add new open positions to our Career Opportunities page just about every week. If you think you may be interested in making a move, check here first.
You can review CMAA's Management Openings List (MOL) here, and the Mid-Management Career Opportunities List here.
I saw a lot of comments to a question from one of our members about the ownership of your golf shop. Although the questioner received some great answers, I think there was a better method that could have been used to ask the question.
Several years ago, we partnered with a company called Group Valet. Their website allows us to post questions to everyone in the chapter by simply typing the question and hitting send.
The best part of this is that questions and answers are archived and fully searchable. You can find questions that have already been asked and answered on just about every topic relating to clubs.
Using the website is simple. As a matter fact, you're already listed on the site. If you haven't already set up your password, go to https://grpvlt.co/password..
Please let me know if you have any problems or questions.
Items of Interest
Kevin Rice, Louisville District Director, has arranged for OVC members and staff to attend an Executive Bourbon Steward course in Louisville on Monday, April 18, 2022.
In part, the objectives include strengthening participants' skills in guiding their staff in various aspects of bourbon stewardship and member relations. The goal is to help you develop and expand in-house bourbon programs, and build bourbon lists to grow your sales.
If you're interested for yourself or someone on your staff, block out Monday, April 18th on your calendar now. We'll have registration open soon with all the details. Click here to see the flyer.
RESOURCES AND SUPPORT
Concerned About Tax Laws?
Most club General Managers must disclose salary on IRS Form 900. That's the headline on a recent newsletter from one of the chapter's good friends and frequent speaker to the OVC, Mitch Stump.
We all know how complicated the tax rules are when it comes to 501c(7) clubs. It's actually scary the number of things we know we're supposed to do at our club, but we don't do them. We ride along assuming that the tax man won't be coming around to our club.
And that's been true for quite a while now. The IRS has been terribly underfunded for quite a few years now, especially for audit agents. But, that may be changing before long. There's lots of noise in Congress right now to fix that underfunded problem.
If you click here, you can read a little about that headline above and read a few other things that Mitch had to say in his October newsletter.
Incidentally, Mitch will be one of our speakers at the spring meeting, March 14th in Indianapolis. Mark your calendar now.
Here are members of the OVC Board of Directors for 2022. If you have any comments or questions, feel free to give them a call.
President - Mr. Gary Behan, CCM CCE CFE, Summit Hills Country Club, Crestview Hills, KY (859) 341-7076
Vice President - Mr. Matt Livingston, Scioto Country Club, Columbus, OH (614) 486-4341
Secretary/Treasurer - Ms. Leilani Sivsov, CCM, Coldstream Country Club, Columbus, OH (513) 231-3900
Past President - Mr. Stephen Casey, Hillcrest Country Club, Indianapolis, IN (317) 251-1425
Indianapolis District Director - Ms. Stephanie Longerich, The Columbia Club, Indianapolis. IN (317) 761-7518
Louisville District Director - Mr. Kevin Rice, Lake Forest Country Club, Louisville, KY (502) 253-9352
Cincinnati District Director - Ms. Haley Hopkins, Kenwood Country Club, Cincinnati, OH (513) 561-7482
Columbus District Director - Mr. Derek Buckley, Muirfield Village Golf Club, Dublin, OH (614) 889-6740
Miami Valley District Director - Ms. Courtney Salvo, Troy Country Club, Troy, OH (937) 335-5691
Student Chapter Liaison - Ms. Michelle Cocita, New Albany Country Club, New Albany, OH (216) 409-7383
Ohio University Student Chapter Advisor - Mr. Donnie Brown, Ohio University, Athens, OH (540) 257-0535
OHIO VALLEY CHAPTER AND
CMAA NATIONAL CALENDAR
CMAA NATIONAL CALENDAR
Dec 31 National Committee Service Requests Due
Jan 10-14 BMI Sports and Recreation - Scottsdale, AZ
Jan 10-11 OVC Winter Chapter Meeting - NCR Country Club, Dayton, OH
Jan 17-21 Joe Perdue Certification Review Course – Georgia State University,
Jan 17-21 BMI Leadership Principles - Hotel Indigo, Los Angeles, CA
Feb 19-23 World Conference and Club Business Expo – San Diego Convention Center
Mar 7-11 BMI Leadership Principles - Los Angeles, CA
Mar 7-11 BMI Strategic Leadership - Boston, MA
Mar 13-14 OVC Spring Chapter Meeting - The Columbia Club, Indianapolis, IN
Mar 14-18 BMI Club Management - Georgia State University
Mar 14-18 BMI General Manager/Chief Operating Officer - Michigan State University
Apr 18 Executive Bourbon Steward Course - Louisville, KY
May 16-20 BMI Golf Management - The Club at Admiral's Cove, Jupiter, FL
Jul 24-25 OVC Summer Chapter Meeting - The Thoroughbred Club, Lexington, KY
Sep 11-14 Leadership/Legislative Conference (LLC) - Washington, DC
Sep 19-23 BMI Club Management - Georgia State University
Sep 19-23 BMI General Manager/Chief Operating Officer - Michigan State University
Sep 19-23 BMI Golf Management - The Club at Admiral's Cove, Jupiter, FL
Oct 3-7 BMI Food and Beverage Management - University of Houston, TX
Oct 6-11 BMI International - Edinburgh, Scotland
Oct 9-10 OVC Annual Chapter Meeting - Scioto Country Club, Columbus, OH
Oct 10-14 BMI Club Management - Georgia State University
Oct 10-14 BMI Leadership Principles - Cal Poly, Pamona, CA
Oct 17-21 BMI Tactical Leadership - Cornel University
Oct 31-Nov 4 BMI Strategic Leadership - Boston, MA
Nov 14-18 BMI General Manager/Chief Operating Officer - Michigan State University
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